Same-Day Individual Counseling, When You Need It Most

Because Support Shouldn’t Have to Wait

Life can feel overwhelming sometimes, and when you need someone to talk to, waiting isn’t always an option. At Humankind, we offer same-day individual counseling so you can get the support you need—right when you need it.

How To Make A Booking?

Step 1 : Scan the QR Code or Click the Button Below – This will take you directly to our WhatsApp support team at +60 12-235 5463 .

Step 2: Chat with Our Team – We’ll check availability of our therapist according to your preference and assist you in booking a session. We recommended you to reach out before 5 PM MYT (Malaysia Time) to secure a same-day booking as slots are first come, first serve.

Step 3: Get Matched with a Therapist – If a therapist is available, we’ll confirm your session.

Step 4: Attend your session – Just kindly show up at your scheduled time at the schedule location. You can find all our locations details and how to reach to each one here: https://www.humankind.my/our-locations.

FAQ:

How do I book a same-day therapy session?

Please follow the steps below:

  1. Scan the QR Code (or) Whatsapp Us at +60 12-235 5463 – This will take you directly to our WhatsApp support team. We recommended you to reach out before 5 PM MYT (Malaysia Time) to secure a same-day booking as slots are first come, first serve.

  2. Chat with Our Team – We’ll check availability and assist you in booking a session.

  3. Get Matched with a Therapist – If a therapist is available, we’ll confirm your session.

  4. Attend your session – Just kindly show up at your scheduled time at the schedule location. You can find all our locations details and how to reach to each one here: https://www.humankind.my/our-locations.

What are your operating hours?

Same-day sessions are available from 9 AM – 9 PM. However, we recommended you to reach out 5 PM MYT (Malaysia Time) to secure a same-day booking as slots are first come, first serve.

Is this service available in-person or online?

Currently, our same-day therapy sessions are available both in-person & online on selected days. If you have any special request on location, you can whatsapp us at +60 12-235 5463 directly to check and our support team will check for you. You can find all our locations details and how to reach to each one here: https://www.humankind.my/our-locations.

Can I request a specific therapist?

For same-day bookings, we match you with the first available therapist to ensure you get support as quickly as possible. All our therapists speak English as their primary language. If you’d like to see a specific therapist (or) require session in another language, you can whatsapp us at +60 12-235 5463 directly to check and our support team will check for you.

What types of sessions are available for same-day booking?

At the moment, same-day therapy is only available for individual sessions only.

What if I’m in crisis or need immediate help?

If you’re in crisis or experiencing an emergency, please call [local emergency helpline, e.g., 999] or go to the nearest hospital, emergency room. Our same-day therapy service is for general mental health support and will not be a substitute for emergency care.

What is your cancellation and refund policy?

Due to the nature of same-day booking sessions, we currently do not offer refunds for cancellation.

Contact Us

Hours
Monday–Sunday
9am - 9pm

Email
communitycounseling@humankind.my

WhatsApp +60 12-235 5463

Locations
Check All Our In-Person Locations.
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